Mishaps can occur when shipping some of the more fragile items. If there is any damage to your merchandise, the recipient must notify the carrier (UPS normally) and GoAirheads LLC within 5 business days. All packaging must be retained until shipper can inspect damages. We want you to be happy with your purchase from GoAirheads. GoAirheads LLC has a 30 day return policy on all products sold. If you don’t like it, you can return all brand-new and unused products in the manufacturer’s original packaging to the store within 30 days of purchase for a full refund. Shipping both directions will be the responsibility of the customer as well as a 10% restocking fee that will be taken out of the refund after arrival of product back at GoAirheads LLC. If an item has been used, damaged, modified, or the manufacturers original packaging damaged it is not eligible for a return. In this case, we provide a 30 day limited parts and labor warranty to keep you covered. Our 30 day limited parts and labor warranty is to cover manufacturer’s defects and modifications performed by GoAirheads LLC The warranty does not cover abuse to the item.
Conditions that Void Warranty:
- Guns are used with any bb brands not offered by GoAirheads LLC
- Any abuse of the gun that is outside of normal use
- Any modifications of the gun that are not performed by GoAirheads LLC
- Removal of the Orange Tip
- Disassemble of the gun
If conditions are met please call us at 303-495-3233 or email us at firstname.lastname@example.org